Privacy and cookies

At Southwark Day Centre for Asylum Seekers (SDCAS), we understand the importance of privacy and the responsibility to protect the personal information of our visitors, donors, volunteers, and other users. This Privacy Policy outlines how we collect, use, and protect your personal information.

Privacy policy

What information do we collect?

We may collect personal information such as your name, address, email address, phone number, and payment information when you make a donation, sign up to volunteer, or subscribe to our newsletter. We may also collect non-personal information such as your IP address, browser type, and operating system.

How do we use your information?

We may use your personal information to process your donations, communicate with you about our events, services, and fundraising efforts, and send you our newsletter. We may also use non-personal information for website analytics and to improve our services.

Do we share your information?

We do not sell, trade, or rent your personal information to third parties. We may share your information with our trusted service providers who help us with our operations, such as payment processing, email marketing, and website hosting. We require these service providers to protect your personal information and not use it for any other purpose.

We may also share your information when required by law, such as in response to a court order or subpoena, or to protect our rights or the safety of our users.

How do we protect your information?

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. We use secure servers, encryption, and other security measures to protect your data.

However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

How can you control your information?

You have the right to access, correct, or delete your personal information that we hold. You can also unsubscribe from our mailing list or opt-out of our marketing communications at any time.

If you have any questions or concerns about our privacy policy, please contact us at

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with the updated date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Cookies policy

At SDCAS, we are committed to protecting your privacy and providing a safe and secure online experience. Our website uses cookies to enhance your user experience and to better understand how you use our website. This policy explains what cookies are, how we use them, and your choices regarding their use.

What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They allow us to recognise your device and remember certain information about your visit. Cookies can be used to enhance your user experience, personalise content and analyse website traffic.

Types of Cookies used

Our website uses the following types of cookies:

Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functions such as page navigation and access to secure areas of the website.

Analytical Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. We use this information to improve the website’s performance and user experience.

Functional Cookies: These cookies allow the website to remember your preferences, such as your language or region, and provide a personalised experience.

Marketing Cookies: These cookies are used to track your browsing behaviour across websites and provide targeted advertising based on your interests.

Managing Cookies

You can control the use of cookies on our website through your browser settings. Most browsers allow you to block or delete cookies, but this may affect your user experience on our website. To learn more about managing cookies, please visit the Help section of your browser.

Third-Party Cookies

Our website may use third-party cookies, such as those from social media platforms and advertising networks. We do not have control over these cookies, and they are subject to the privacy policies of the third-party providers. We recommend that you review the privacy policies of these providers to understand how they use your information.

Changes to this policy

We may update this policy from time to time to reflect changes in our website’s use of cookies. We will post any changes to the policy on this page, and we encourage you to review it periodically.

Contact us

If you have any questions or concerns about our use of cookies, please contact us at